Returns & Exchanges
At Loco Skates, we want you to be 100% satisfied with your gear, so we offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth exchange or refund process.
Check Eligibility
Ensure your skates or accessories are in brand-new, resellable condition with all original tags and packaging intact.
Fill Out the Form
Complete the returns form included in your original shipment, specifying whether you would like a size exchange or a full refund.
Package and Post
Securely pack your items and send them back to our warehouse using a tracked courier service to ensure safe delivery.
Processing and Refund
Once our technicians inspect the returned goods, we will process your refund or dispatch your exchange items within 3-5 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing